FAQ
Frequently asked questions
Short answers about escrow, the AI assistant, fees, and disputes.
Is Mapeico a law firm?
No. Mapeico is a payment platform. We provide legal information through our AI assistant, not legal advice. For a specific case, contact a licensed attorney.
Is my money safe?
Funds are held in a segregated escrow account at a licensed escrow partner, [Licensed partner name], not on Mapeico accounts. You receive an audit trail on every step. No arrangement can guarantee zero risk.
Can I get legal advice from the AI?
No. The AI gives legal information and explains how things work. It does not replace a lawyer. For advice about your situation, use the “Ask a human attorney” button or contact your own attorney.
What fees apply?
Fees vary by tier. Each tier lists a fee example on the Pricing page. Final fees are confirmed by the licensed escrow partner before you fund an escrow.
What happens if something goes wrong?
You can open a dispute in-app. A human reviewer examines the evidence and funds stay held while the review is in progress. We keep you updated at each step.
Still have a question?
Contact usMapeico is not a law firm; the AI gives legal information, not legal advice.